The Havens Hospices Lottery is a fun, easy and unique way of having the opportunity of winning some money and supporting Havens Hospices at the same time.

Players MUST be over 16 years old.

Yes! Every £1 entry has an equal chance of winning. Winning numbers are drawn by our External Lottery Management Company, Sterling Management Centre Ltd, using an industry standard ‘random number generator’. The Havens Hospice Lottery is regulated by The Gambling Commission to ensure it is conducted fairly, openly and transparently.

The lottery rules are available on our rules page. The purpose of these rules is to ensure you are informed about the terms of playing our lottery and to promote responsible gambling.

No, you must be a resident of Great Britain (England, Scotland and Wales) to enter.

Residents of Northern Ireland, Isle of Man and The Channel Islands are also excluded from entering as they are covered by their own gambling laws.

No. Your unique lottery game numbers are chosen randomly and will be your numbers for the duration of your membership of our lottery. When you enter the lottery, you will be sent confirmation of your unique lottery game numbers in your welcome letter.

There is currently a 1 in 400 chance in winning a prize.

The current weekly prize fund is £1,500

• 1st Prize: £1,000
• 2nd Prize: £200
  • Our rollover prize increases by £200 each week if it's not won, up to a maximum of £10,000 where it then becomes a guaranteed prize for that week's draw.
• 3rd Prize: £50
• 4th Prize: 5 x prizes of £10
• 5th Prize: 40 x prizes of £5

Each week a random six digit number is drawn. If it doesn’t match any current lottery numbers, the rollover pot increases by £200. If a winner hasn't been chosen by the time the rollover pot reaches £10,000, then we will draw a random lottery number from all the current players for a guaranteed winner!

After the draw has taken place every Friday we will list the lucky winners on our winner’s page. You will need your 6 digit lottery ticket number to complete the check.

We will contact you automatically if you are a lucky winner! Prizes will be paid by cheque. If you do not wish to claim your prize you can just let us know by contacting us at fradmin@havenshospices.org.uk.

If you have lost your lottery game number(s), then do not worry. You can call our friendly lottery team on 03700 585919 or if you would prefer to email, you can email us at fradmin@havenshospices.org.uk.

The maximum number of entries you can purchase per week is 10. (£10 per week).

If you are setting up a Direct Debit to pay for your entries, we are legally required to provide you with a 14 day cooling off period to allow you to change your mind if you wish.

Once this 14 day period has passed, your Direct Debit will be deducted at the earliest date possible – this date will be outlined in your welcome letter.

Under the Direct Debit Guarantee, you can cancel a Direct Debit at any time by simply contacting your bank or building society and informing Havens Hospices.

We have designed our weekly lottery to offer a new way for existing and new supporters to get involved with fundraising.

The Havens Hospices Lottery is legislated by The Gambling Commission, the body responsible for overseeing the way charities and other organisations run lotteries to ensure they are conducted openly, honestly and transparently. We appreciate that not all our giving opportunities will resonate with all our supporters but we hope that by offering choice, we’ll reach new and wider audiences and continue to engage our existing and valued supporters.

Responsible gambling is a term that means staying in control of how much time and money is spent on gambling related activity.

If you are worried about your gambling or that of someone close to you, GambleAware is the UK's leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call the National Gambling Helpline on 0808 8020 133 (lines open 24 hours a day) or visit www.begambleaware.org.

While most people gamble within their means, we recognise gambling can be a problem for some. Players can set up a self-exclusion agreement and we will take reasonable steps to prevent further participation, including removing their name and details from any marketing databases.

Please complete this form if you would like to notify us of your request to self-exclude.

If you are worried about your gambling or that of someone close to you, GambleAware can provide support and information. You can contact GambleAware via the website, www.begambleaware.org or by calling 0808 8020 133.

We promote by going door to door and through canvassers in public places.

We also promote the Havens Hospices Lottery through leaflets that are handed out at fundraising events, through letters to our supporters and through targeted digital marketing advertising.

We work closely with our canvassing companies to ensure they are following the strict guidelines laid out by the Fundraising Regulator. Staff are fully trained and CRB checked. Every representative must also carry ID.

You can find details of canvassers acting on behalf of Havens Hospices at havenshospices.org.uk/lottery/.

75p in every pound given to the Havens Hospices Lottery is donated to the charity. The remaining 25% is spent on expenses and prize money.

We promise to comply with all Data Protection Act requirements and protect personal data, including storing bank information provided securely. We NEVER sell details to any third parties.

Members can cancel their membership at any time by contacting 01702 220305 or by emailing fradmin@havenshospices.org.uk.

You can contact us by calling 01702 220305 or by emailing fradmin@havenshospices.org.uk.